How To Create A CSR Program For Your Small Business

  There is a relatively fancy term and acronym given to all the work that many large organizations do to combat many types of social causes. CSR – or Corporate Social Responsibility – is an umbrella term for everything from water conservation to fighting all kinds of addiction. Increasingly for many large businesses, it is

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5 Surprising Reasons Haters Are Good For Your Business

There are generally two kinds of businesses, the ones who are afraid of haters and the ones who aren't. A hater is pretty easy to spot – someone who is disgruntled enough to actively turn to every avenue they can find to talk about how much they hate you and your business. They often find

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How To Reward Customers Unfairly (And Get Away with It)

It is natural to worry about being fair.  When you have current customers and are trying to create promotions to lure in new customers, the last thing you want is for those people or organizations that you already work with or other groups of potential new customers to feel unappreciated or marginalized.  At the same

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What You Can Learn From The Failure of DVORAK

In 1932 the Carnegie Foundation gave a grant to a Professor at the University of Washington to develop the design for the ultimate keyboard. They had good reason to try – as study after study showed that the “QWERTY keyboard” (as it was commonly known) had a terribly inefficient design ever since it was patented

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7 Ways to Revamp Your Online Registration Form

A bad online registration form online has sadly become as American as apple pie. The vast majority of them collect useless information, present an annoying barrier to engagement and generally are reviled by anyone who is unlikely enough to have to fill one out online. For the amount of pain involved, you would think the

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3 Ways To Fight The Small Business Inferiority Complex

Let’s not pretend you don’t know what this post is going to be about. Anyone who has worked in or run a small business has felt the ugly sting of an inferiority complex to their larger rivals at some point. Sure, having your own business is liberating and rewarding and life changing. But sometimes it

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Could You Sell A Pumpkin In August?

There is a moment when everyone does the same thing. Right around the 4th of July, most people will buy fireworks. And April 15th is one of the universally dreaded days of the year in the US, where millions of Americans seek help to file their taxes. And in the days before Halloween, everyone buys

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The Wingtip Vortex

Anyone who has ever taken flight lessons knows about a problem called the wingtip vortex. Described online as “the twin tornadoes formed by the difference between the pressure on the upper and lower surfaces of an airplane’s wing” – the wingtip vortex actually creates quite a dangerous situation for any plane because if you fly

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4 Easy Ways To Share Your Expertise Online

Expertise is a beautiful thing when you are a small business. If you are in the right business, you have probably spent a long time building your expertise in whatever your industry happens to be. Whether you provide consultative services for your customers, or use your expertise to help sell retail products – the expertise

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How a Drum Shop Uses Social Media To Sell Cymbals

I remember a time when I used to spend hours listening to the sounds that different cymbals made when hit in different locations. If you aren’t a drummer, chances are this moment will be a tougher one to relate to – but trust me when I tell you that the decision to buy a cymbal

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