One of the frustrating things about writing a book is that the "metrics" you get back from the publishing industry are less than complete. As an internet marketer, I’m used to getting a certain level of detail with reporting and when you write and publish a book you need to quickly get used to the
Continue reading »First Time Here? Take A Quick Tour …
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Don't Send Email, Send Notifications
How much of the email in your inbox fits into the category of a person or company notifying you about something? If you are anything like me, it’s a lot. Amazon letting you know your product has shipped, or Google send you an alert telling you about a brand or URL mention, or someone confirming
Continue reading »37signals & Freshbooks Disagree On Customer Service 2.0
There is a fascinating "smackdown" of sorts going between two leading Web2.0 companies which raises some very interesting questions about the future of customer service and what customers really want. Ok, maybe not so much a smackdown as a philosophical difference of opinion, but its one worth watching if you are a marketer or have
Continue reading »Bin Laden And Unintended Brand Evolution
Bin Laden StencilOriginally uploaded by Nathan Longfield This may be a controversial post for some, but it is a topic I have been meaning to write about for some time. In fact, ever since I got an advance copy of an article by John Cook called "Branding Bin Laden" which was published in the April
Continue reading »IdeaBar: The Retired Social Media Marketing Example List
I’ve been speaking at a lot of events lately, and several focus on similar topics in social media or interactive marketing. One of the consistent problems with speaking at events like this is that there is a danger of using or hearing the same examples and stories over and over. As my volume of speaking
Continue reading »The Rise of "Egommunication"
There is a magic power that a growing number of people are starting to have. It’s happening all around us with social media and yet most of the time it is going without notice. I can now communicate with someone without communicating with them. I can tell them something without talking to them. And I
Continue reading »4 Unexpected Observations From BlogHer
I spent all last week attending events from two Mashable parties to the PSFK conference. Along the way I had the chance last thursday evening to attend the opening parties for Blogher – the conference dedicated to women bloggers. The first party was co-sponsored by Alltop and Kirtsy and held in Guy Kawasaki’s house in
Continue reading »Introducing the Nametag 2.0 …
Earlier today I wrote about standing out at an event and creating smart event marketing strategy. Tonight I’ll be at the Mashmeet San Francisco event as a sponsor for my book and trying to create some buzz at the event. As I saw it, here were my key challenges: How do I get people to
Continue reading »How To Get Your Event Marketing To Go Viral
Over the last several weeks I have found myself working on answers to the same question for both client work as well as some personal efforts around Personality Not Included. The question is a simple one that most marketers will deal with at some point in their career: how to get your product or service
Continue reading »The 4 Big Problems With Blog Metrics And How To Solve Them
Like most bloggers, I struggle with true metrics for my blog. The problem isn’t so much about technology as it is about understanding what is useful to know about my blog to make it better and attract more of an audience. I’ve got lots of metrics that I can look at today, from my Technorati
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